In 2008, Junta de Beneficencia de Guayaquil obtained the ISO 9001:2008 Quality Management Systems certification, thanks to our personnel's outstanding performance and hard work during training, development and execution of this new system, which became effective in 2007 under Oscar Orrantia Vernaza's administration.
The purpose of this new system is to optimize immediate resources available within our headquarters. With this in mind, we established new quality policies and objectives for each of our departments.
By using this administrative tool, we strive to obtain high levels clients' approval, by working under a continual improvement process approach.
All hospitals managed by Junta de Beneficencia de Guayaquil have ISO 9001:2008 certifications as well, thanks to the high quality of their service processes.